Package com.novomind.ecom.api.iagent.routing.event

Interface AgentChatRoutedEvent

All Superinterfaces:

ChatEvent, ChatProvider, ChatRoutedEvent, ChatStateChangedEvent, Event, UserProvider

public interface AgentChatRoutedEvent
extends ChatRoutedEvent, UserProvider

This event is triggered when a chat has been routed to an agent.

Since:

12.29

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.provider.ChatProvider

getChat

Methods inherited from interface com.novomind.ecom.api.iagent.routing.event.ChatRoutedEvent

getChatState, getPreviousChatState

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser