Interface CallBacklogHandler

  • All Superinterfaces:
    BacklogHandler<Call>

    public interface CallBacklogHandler
    extends BacklogHandler<Call>
    This handler provides access to all Call objects within the backlog. It is only available in the novomind iAGENT routing process.
    Since:
    11.27
    • Method Detail

      • getCall

        java.util.Optional<Call> getCall​(java.lang.String callId)
        This method returns the optional Call with the given callId assigned by the PBX or an empty optional if the Call with the given callId does not exist within the backlog.
        Parameters:
        callId - the callId of the Call to be returned
        Returns:
        the optional Call with the given callId or an empty optional if not existing in the backlog.
        Since:
        11.27