Package com.novomind.ecom.api.iagent.backlog

Interface BacklogHandler<T extends Issue>

All Known Subinterfaces:

CallBacklogHandler, CallHandler, ChatBacklogHandler, TicketBacklogHandler

public interface BacklogHandler<T extends Issue>

This handler provides access to issues within the backlog in the novomind iAGENT routing process. It cannot be injected directly. To obtain an instance of this handler please inject one of the extending interfaces e.g. TicketBacklogHandler, ChatBacklogHandler or CallBacklogHandler

Since:

11.25

Method Summary

Modifier and Type	Method	Description
Optional<T>	get(Long id)	This method returns the optional BacklogHandler with the given id or an empty optional, if the BacklogHandler with the given id does not exist within the handler's scope.
Predicate<T>	isRoutable()	The method provides a Predicate for BacklogHandler that allows to filter only the routable BacklogHandler elements.
Stream<T>	stream()

Method Details

get

Optional<T> get(Long id)

This method returns the optional BacklogHandler with the given id or an empty optional, if the BacklogHandler with the given id does not exist within the handler's scope.

Parameters:

id - the id of the BacklogHandler to be returned

Returns:

the optional BacklogHandler with the given id or an empty optional if not existing in the handler's scope.

Since:

11.25

stream

Stream<T> stream()

Returns:

a Stream over the BacklogHandler elements as its source.

Since:

11.25

isRoutable

Predicate<T> isRoutable()

The method provides a Predicate for BacklogHandler that allows to filter only the routable BacklogHandler elements.

Returns:

a Predicate for BacklogHandler to filter routable elements only

Since:

11.25