Package com.novomind.ecom.api.iagent.model

Interface UserAgentGroupAssignment

All Superinterfaces:
UserProvider
public interface UserAgentGroupAssignment extends UserProvider
Represents an assignment of an User to an AgentGroup
Since:
10.0.108

  • Method Summary

    Modifier and Type
    Method
    Description
    AgentGroup
    getAgentGroup()
    Returns the agent group.
    Optional<Integer>
    getSkill()
    Returns the individual skill the user has in this agent group, or an empty Optional if the default user skill should be applied.
    User
    getUser()
    Returns the user

  • Method Details

    • getUser

      User getUser()
      Description copied from interface: UserProvider
      Returns the user
      Specified by:
      getUser in interface UserProvider
      Returns:
      the user object
      Since:
      10.0.108

    • getAgentGroup

      AgentGroup getAgentGroup()
      Returns the agent group.
      Returns:
      the agent group
      Since:
      10.0.108

    • getSkill

      Optional<Integer> getSkill()
      Returns the individual skill the user has in this agent group, or an empty Optional if the default user skill should be applied.
      Returns:
      the individual skill the user has in this agent group or an empty Optional if the default user skill should be applied
      Since:
      10.0.108