Package com.novomind.ecom.api.iagent.model

Interface UserAgentGroupAssignment

All Superinterfaces:
UserProvider
public interface UserAgentGroupAssignment extends UserProvider
Represents an assignment of an User to an AgentGroup
Since:
10.0.108

  • Method Details

    • getUser

      User getUser()
      Description copied from interface: UserProvider
      Returns the user
      Specified by:
      getUser in interface UserProvider
      Returns:
      the user object
      Since:
      10.0.108

    • getAgentGroup

      AgentGroup getAgentGroup()
      Returns:
      the agent group
      Since:
      10.0.108

    • getSkill

      Optional<Integer> getSkill()
      Returns:
      the individual skill the user has in this agent group or an empty Optional if the default user skill should be applied
      Since:
      10.0.108