Package com.novomind.ecom.api.iagent.operation.quickcase

Interface AgentQuickCaseOperationBuilder

public interface AgentQuickCaseOperationBuilder

This interface provides specific builders to build operations to start and cancel a quick case for an agent. Please note that the built operations can only be executed for a User that is logged on as an agent in the novomind iAGENT Desk.

Since:

11.18

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static interface	AgentQuickCaseOperationBuilder.StartQuickCase

Method Summary

Modifier and Type	Method	Description
AgentQuickCaseCancelOperation	cancel(AgentQuickCase agentQuickCase)	Builds the AgentQuickCaseCancelOperation.
AgentQuickCaseOperationBuilder.StartQuickCase	start()	This method returns an AgentQuickCaseOperationBuilder.StartQuickCase instance which is able to set the different parameters for building a new quick case.

Method Details

cancel

AgentQuickCaseCancelOperation cancel(AgentQuickCase agentQuickCase)
                              throws ValidationException

Builds the AgentQuickCaseCancelOperation.

Parameters:

agentQuickCase - the quick case that is to be canceled

Returns:

the AgentQuickCaseCancelOperation

Throws:

ValidationException - if any parameters are not valid

Since:

11.18

start

AgentQuickCaseOperationBuilder.StartQuickCase start()

This method returns an AgentQuickCaseOperationBuilder.StartQuickCase instance which is able to set the different parameters for building a new quick case.

Returns:

the AgentQuickCaseOperationBuilder.StartQuickCase

Since:

11.18