Interface VisibilityHandler


public interface VisibilityHandler
This handler provides the visibility information This handler is only available in the supervisor application
Since:
10.0.146
  • Method Details

    • getTenants

      This method returns the visible tenants for the given supervisor context
      Parameters:
      context - The visibility context. See SupervisorTenantVisibilityContext for more information.
      Returns:
      A set of visible tenants for the given context
      Since:
      10.0.146
    • getTenants

      Set<Tenant> getTenants(AgentTenantVisibilityContext context)
      This method returns the visible tenants for the given agent context
      Parameters:
      context - The visibility context. See AgentTenantVisibilityContext for more information.
      Returns:
      A set of visible tenants for the given context
      Since:
      10.0.146
    • getTenants

      This method returns the visible tenants for the given online agent context
      Parameters:
      context - The visibility context. See OnlineAgentTenantVisibilityContext for more information.
      Returns:
      A set of visible tenants for the given context
      Since:
      10.0.146
    • getCategories

      This method returns the visible categories for the given supervisor context
      Parameters:
      context - The visibility context. See SupervisorCategoryVisibilityContext for more information.
      Returns:
      A set of visible categories for the given context
      Since:
      11.0
    • getCategories

      Set<Category> getCategories(AgentCategoryVisibilityContext context)
      This method returns the visible categories for the given agent context
      Parameters:
      context - The visibility context. See AgentCategoryVisibilityContext for more information.
      Returns:
      A set of visible categories for the given context
      Since:
      11.0
    • getCategories

      This method returns the visible categories for the given agent context
      Parameters:
      context - The visibility context. See OnlineAgentCategoryVisibilityContext for more information.
      Returns:
      A set of visible categories for the given context
      Since:
      11.0