Package com.novomind.ecom.api.iagent.routing.event.externalrouting

Interface RoutingWorkItemDeliveryFailedEvent

All Superinterfaces:

Event, RoutingWorkItemEvent, RoutingWorkItemProvider, UserProvider

public interface RoutingWorkItemDeliveryFailedEvent
extends RoutingWorkItemEvent, UserProvider

A RoutingWorkItemDeliveryFailedEvent provides all information about a RoutingWorkItem that could not be delivered to the desired agent and therefore the routing decision made by the external routing previously could not be fulfilled.

Since:

11.29

Method Summary

Methods inherited from interface com.novomind.ecom.api.iagent.common.event.Event

getEventDate

Methods inherited from interface com.novomind.ecom.api.iagent.provider.RoutingWorkItemProvider

getRoutingWorkItem

Methods inherited from interface com.novomind.ecom.api.iagent.provider.UserProvider

getUser