Package com.novomind.ecom.api.iagent.model

Interface CustomerChatSession

All Superinterfaces:

ChatSession

public interface CustomerChatSession
extends ChatSession

CustomerChatSession represents the chat session of a customer.

Since:

11.21

Method Summary

Modifier and Type	Method	Description
Optional<String>	getCustomerMessengerId()	Get an optional with the customer messenger identifier that was used when creating this customer chat session or an empty optional if no messenger identifier was used.
Optional<String>	getCustomerName()

Method Details

getCustomerName

Optional<String> getCustomerName()

Returns:

the customer name of this chat session. The optional will be empty if the chat session has no customer name.

Since:

11.21

getCustomerMessengerId

Optional<String> getCustomerMessengerId()

Get an optional with the customer messenger identifier that was used when creating this customer chat session or an empty optional if no messenger identifier was used.

If this customer chat session was created for an incoming messenger message, this identifier is the ExternalSenderProvider.getFromId() that was passed by the messenger connector. If this customer chat session was created for an outgoing messenger message, this identifier is the ExternalReceiverProvider.getToId() that was passed by the messenger connector.

Returns:

the customer messenger identifier if available or an empty optional otherwise

Since:

13.5