Package com.novomind.ecom.api.imail.routing.operation.close

Interface CloseOperationBuilder.WithChat

Enclosing interface:
CloseOperationBuilder
public static interface CloseOperationBuilder.WithChat
Builder stage that holds the selected chat.
Since:
12.23

  • Method Details

    • transactionCode

      CloseOperationBuilder.WithChat transactionCode(TransactionCode transactionCode) throws ValidationException
      Sets the transaction code for this close operation.
      Parameters:
      transactionCode - the transaction code for the close operation.
      Returns:
      the CloseOperationBuilder.WithChat
      Throws:
      ValidationException - e.g. if the transaction code is invalid * or the transaction code is not assigned * to the category of the chat.
      Since:
      12.23

    • supervisor

      CloseOperationBuilder.WithChat.AsSupervisor supervisor(User user) throws ValidationException
      Sets the supervisor user for this close operation.
      Parameters:
      user - the user executing the operation
      Returns:
      the CloseOperationBuilder.WithChat.AsSupervisor
      Throws:
      ValidationException - e.g. if the specified user is invalid, deleted or not a supervisor for the category of the chat or the chat is in a state which disallows being closed by a supervisor.
      Since:
      12.23

    • agent

      CloseOperationBuilder.WithChat.AsAgent agent(User user) throws ValidationException
      Sets the agent user for this close operation.
      Parameters:
      user - the user executing the operation
      Returns:
      the CloseOperationBuilder.WithChat.AsAgent
      Throws:
      ValidationException - e.g. if the specified user is invalid, deleted, not logged in, not an agent or the user is not currently assigned to the chat.
      Since:
      12.23