Package com.novomind.ecom.api.imail.routing.operation.close
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Interface Summary Interface Description AgentTicketCloseOperation Represents an operation to close a ticket as an agent.AgentTicketCloseOperationResult This interface represents the result of a successfulAgentTicketCloseOperation
CloseOperationBuilder The CloseOperationBuilder provides specific builders to build a close operation on a ticket or chat.CloseOperationBuilder.WithChat CloseOperationBuilder.WithChat.AsAgent CloseOperationBuilder.WithChat.AsSupervisor CloseOperationBuilder.WithTicket CloseOperationBuilder.WithTicket.AsAgent CloseOperationBuilder.WithTicket.AsSupervisor CloseOperationBuilder.WithTicket.WithTransactionCode CloseOperationBuilder.WithTicket.WithTransactionCode.AsAgent CloseOperationBuilder.WithTicket.WithTransactionCode.AsSupervisor SupervisorTicketCloseOperation Represents an operation to close a ticket as a supervisor.SupervisorTicketCloseOperationResult This interface represents the result of a successfulSupervisorTicketCloseOperation
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Exception Summary Exception Description AgentTicketCloseOperationFailedException AnAgentTicketCloseOperationFailedException
is thrown by anAgentTicketCloseOperation
if the operation execution has failed.SupervisorTicketCloseOperationFailedException ASupervisorTicketCloseOperationFailedException
is thrown by aSupervisorTicketCloseOperation
if the operation execution has failed.