Package com.novomind.ecom.api.imail.routing.operation.recategorization
package com.novomind.ecom.api.imail.routing.operation.recategorization
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ClassDescriptionRepresents an operation to recategorize a
Callautomatically.AnAutoCallRecategorizationOperationFailedExceptionis thrown by anAutoCallRecategorizationOperationif the operation execution has failed.This interface represents the result of a successfulAutoCallRecategorizationOperationRepresents an operation to recategorize a ticket automatically.AnAutoTicketRecategorizationOperationFailedExceptionis thrown by anAutoTicketRecategorizationOperationif the operation execution has failed.This interface represents the result of a successfulAutoTicketRecategorizationOperationRepresents an operation to recategorize aCall.ACallRecategorizationOperationFailedExceptionis thrown by aCallRecategorizationOperationif the operation execution has failed or cannot be executed.AnIssueRecategorizationOperationFailedExceptionis thrown by a recategorization operation on anIssueif the operation execution has failed.The RecategorizationOperationBuilder provides specific builders to build a recategorization operation on a ticket.Represents an operation to recategorize aCallfor a supervisor.ASupervisorCallRecategorizationOperationFailedExceptionis thrown by aSupervisorCallRecategorizationOperationif the operation execution has failed.This interface represents the result of a successfulSupervisorCallRecategorizationOperationRepresents an operation to recategorize a ticket for a supervisor.AnSupervisorTicketRecategorizationOperationFailedExceptionis thrown by aSupervisorTicketRecategorizationOperationif the operation execution has failed.This interface represents the result of a successfulSupervisorTicketRecategorizationOperation