Package com.novomind.ecom.api.imail.routing.operation.recategorization
package com.novomind.ecom.api.imail.routing.operation.recategorization
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ClassDescriptionRepresents an operation to recategorize a
Call
automatically.AnAutoCallRecategorizationOperationFailedException
is thrown by anAutoCallRecategorizationOperation
if the operation execution has failed.This interface represents the result of a successfulAutoCallRecategorizationOperation
Represents an operation to recategorize a ticket automatically.AnAutoTicketRecategorizationOperationFailedException
is thrown by anAutoTicketRecategorizationOperation
if the operation execution has failed.This interface represents the result of a successfulAutoTicketRecategorizationOperation
AnIssueRecategorizationOperationFailedException
is thrown by a recategorization operation on anIssue
if the operation execution has failed.The RecategorizationOperationBuilder provides specific builders to build a recategorization operation on a ticket.Represents an operation to recategorize aCall
for a supervisor.ASupervisorCallRecategorizationOperationFailedException
is thrown by aSupervisorCallRecategorizationOperation
if the operation execution has failed.This interface represents the result of a successfulSupervisorCallRecategorizationOperation
Represents an operation to recategorize a ticket for a supervisor.AnSupervisorTicketRecategorizationOperationFailedException
is thrown by aSupervisorTicketRecategorizationOperation
if the operation execution has failed.This interface represents the result of a successfulSupervisorTicketRecategorizationOperation