Package com.novomind.ecom.api.imail.routing.operation.recategorization

Interface Summary

Interface	Description
AutoCallRecategorizationOperation	Represents an operation to recategorize a Call automatically.
AutoCallRecategorizationOperationResult	This interface represents the result of a successful AutoCallRecategorizationOperation
AutoTicketRecategorizationOperation	Represents an operation to recategorize a ticket automatically.
AutoTicketRecategorizationOperationResult	This interface represents the result of a successful AutoTicketRecategorizationOperation
RecategorizationOperationBuilder	The RecategorizationOperationBuilder provides specific builders to build a recategorization operation on a ticket.
RecategorizationOperationBuilder.WithCall
RecategorizationOperationBuilder.WithCall.WithCategory
RecategorizationOperationBuilder.WithCall.WithCategory.AsSupervisor
RecategorizationOperationBuilder.WithCall.WithCategory.Auto
RecategorizationOperationBuilder.WithTicket
RecategorizationOperationBuilder.WithTicket.WithCategory
RecategorizationOperationBuilder.WithTicket.WithCategory.AsSupervisor
RecategorizationOperationBuilder.WithTicket.WithCategory.Auto
SupervisorCallRecategorizationOperation	Represents an operation to recategorize a Call for a supervisor.
SupervisorCallRecategorizationOperationResult	This interface represents the result of a successful SupervisorCallRecategorizationOperation
SupervisorTicketRecategorizationOperation	Represents an operation to recategorize a ticket for a supervisor.
SupervisorTicketRecategorizationOperationResult	This interface represents the result of a successful SupervisorTicketRecategorizationOperation

Exception Summary

Exception	Description
AutoCallRecategorizationOperationFailedException	An AutoCallRecategorizationOperationFailedException is thrown by an AutoCallRecategorizationOperation if the operation execution has failed.
AutoTicketRecategorizationOperationFailedException	An AutoTicketRecategorizationOperationFailedException is thrown by an AutoTicketRecategorizationOperation if the operation execution has failed.
IssueRecategorizationOperationFailedException	An IssueRecategorizationOperationFailedException is thrown by a recategorization operation on an Issue if the operation execution has failed.
SupervisorCallRecategorizationOperationFailedException	A SupervisorCallRecategorizationOperationFailedException is thrown by a SupervisorCallRecategorizationOperation if the operation execution has failed.
SupervisorTicketRecategorizationOperationFailedException	An SupervisorTicketRecategorizationOperationFailedException is thrown by a SupervisorTicketRecategorizationOperation if the operation execution has failed.