Package com.novomind.ecom.api.imail.routing.operation.internalforward
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Interface Summary Interface Description AutoTicketInternalForwardOperation Represents an operation to internally forward a ticket automatically.AutoTicketInternalForwardOperationResult This interface represents the result of a successfulAutoTicketInternalForwardOperation
InternalForwardOperationBuilder The InternalForwardOperationBuilder provides specific builders to build an internal forward operation on a ticket.InternalForwardOperationBuilder.WithTicket InternalForwardOperationBuilder.WithTicket.WithDueDate InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent.AsSupervisor InternalForwardOperationBuilder.WithTicket.WithDueDate.WithAgent.Auto SupervisorTicketInternalForwardOperation Represents an operation to internal forward a ticket to an agent by a supervisor.SupervisorTicketInternalForwardOperationResult This interface represents the result of a successfulSupervisorTicketInternalForwardOperation
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Exception Summary Exception Description AutoTicketInternalForwardOperationFailedException AnAutoTicketInternalForwardOperationFailedException
is thrown by anAutoTicketInternalForwardOperation
if the operation execution has failed.SupervisorTicketInternalForwardOperationFailedException AnSupervisorTicketInternalForwardOperationFailedException
is thrown by aSupervisorTicketInternalForwardOperation
if the operation execution has failed.