Package com.novomind.ecom.api.imail.routing.operation.close

Interface CloseOperationBuilder.WithTicket

Enclosing interface:

CloseOperationBuilder

public static interface CloseOperationBuilder.WithTicket

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static interface	CloseOperationBuilder.WithTicket.AsAgent
static interface	CloseOperationBuilder.WithTicket.AsSupervisor
static interface	CloseOperationBuilder.WithTicket.WithTransactionCode

Method Summary

Modifier and Type	Method	Description
CloseOperationBuilder.WithTicket.AsAgent	agent(User user)
CloseOperationBuilder.WithTicket.AsSupervisor	supervisor(User user)
CloseOperationBuilder.WithTicket.WithTransactionCode	transactionCode(TransactionCode transactionCode)

Method Detail

transactionCode

CloseOperationBuilder.WithTicket.WithTransactionCode transactionCode(TransactionCode transactionCode)
                                                              throws ValidationException

Parameters:

transactionCode - the transaction code for the close operation.

Returns:

the CloseOperationBuilder.WithTicket.WithTransactionCode

Throws:

ValidationException - e.g. if the transaction code is invalid or the transaction code is not assigned to the category of the ticket.

Since:

11.28

supervisor

CloseOperationBuilder.WithTicket.AsSupervisor supervisor(User user)
                                                  throws ValidationException

Parameters:

user - the user executing the operation

Returns:

the CloseOperationBuilder.WithTicket.AsSupervisor

Throws:

ValidationException - e.g. if the specified user is invalid, deleted or not a supervisor for the category of the ticket or the ticket is in a state which disallows being closed by a supervisor.

Since:

11.28

agent

CloseOperationBuilder.WithTicket.AsAgent agent(User user)
                                        throws ValidationException

Parameters:

user - the user executing the operation

Returns:

the CloseOperationBuilder.WithTicket.AsAgent

Throws:

ValidationException - e.g. if the specified user is invalid, deleted, not logged in, not an agent or the ticket is not in the inbox of the user.

Since:

11.28