Interface ChatOfferedEventListener


  • public interface ChatOfferedEventListener
    This interface is an extension point to take any action within the novomind iAGENT routing process after a chat has been offered to an agent.
    Since:
    11.25
    • Method Detail

      • chatOffered

        void chatOffered​(ChatOfferedEvent chatOfferedEvent)
        This method is called asynchronously after a chat has been offered to an agent.
        Parameters:
        chatOfferedEvent - provides all required information about the offered chat.
        Since:
        11.25