Interface ChatOfferedEventListener
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public interface ChatOfferedEventListener
This interface is an extension point to take any action within the novomind iAGENT routing process after a chat has been offered to an agent.- Since:
- 11.25
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Method Summary
All Methods Instance Methods Abstract Methods Modifier and Type Method Description void
chatOffered(ChatOfferedEvent chatOfferedEvent)
This method is called asynchronously after a chat has been offered to an agent.
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Method Detail
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chatOffered
void chatOffered(ChatOfferedEvent chatOfferedEvent)
This method is called asynchronously after a chat has been offered to an agent.- Parameters:
chatOfferedEvent
- provides all required information about the offered chat.- Since:
- 11.25
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