Package com.novomind.ecom.api.iagent.operation.newprocess

Interface CreateTicketOperationBuilder

public interface CreateTicketOperationBuilder

This interface provides a builder to build operations to create a new ticket.

Since:

12.25

Nested Class Summary

Nested Classes

Modifier and Type	Interface	Description
static interface	CreateTicketOperationBuilder.WithRequired

Method Summary

Modifier and Type	Method	Description
CreateTicketOperationBuilder.WithRequired	with(Category category, Account account)	This method returns a CreateTicketOperationBuilder.WithRequired instance with the required basic information for an anonymous user which is able to set the different parameters for building a new ticket.
CreateTicketOperationBuilder.WithRequired	with(User user, Category category, Account account)	This method returns an CreateTicketOperationBuilder.WithRequired instance with the required basic information which is able to set the different parameters for building a new ticket.

Method Detail

with

CreateTicketOperationBuilder.WithRequired with(Category category,
                                               Account account)
                                        throws ValidationException

This method returns a CreateTicketOperationBuilder.WithRequired instance with the required basic information for an anonymous user which is able to set the different parameters for building a new ticket.

Parameters:

account - the Account of the new ticket

category - the Category of new ticket

Returns:

the CreateTicketOperationBuilder.WithRequired

Throws:

ValidationException - if any of the parameters is invalid or mismatching to each other

Since:

12.25

with

CreateTicketOperationBuilder.WithRequired with(User user,
                                               Category category,
                                               Account account)
                                        throws ValidationException

This method returns an CreateTicketOperationBuilder.WithRequired instance with the required basic information which is able to set the different parameters for building a new ticket. The specified user must be an agent, otherwise a ValidationException is thrown. The specified category must be assigned to the agent, otherwise a ValidationException is thrown.

Parameters:

user - the User to create the new ticket for

account - the Account of the new ticket

category - the Category of new ticket

Returns:

the CreateTicketOperationBuilder.WithRequired

Throws:

ValidationException - if any of the parameters is invalid or mismatching to each other

Since:

12.25