Interface AgentVisibilityHandler


public interface AgentVisibilityHandler
This handler provides the visibility information for online agents. This handler is available in the agent and the supervisor application
Since:
10.0.146
  • Method Details

    • getTenants

      This method returns the visible tenants for the given context.
      Parameters:
      context - the OnlineAgentTenantVisibilityContext. Use the static methods of OnlineAgentTenantVisibilityContext to build an instance
      Returns:
      A set of visible tenants for the given context
      Since:
      10.0.146
    • getCategories

      This method returns the visible categories for the given agent context
      Parameters:
      context - the OnlineAgentCategoryVisibilityContext. Use the static methods of OnlineAgentTenantVisibilityContext to build an instance
      Returns:
      A set of visible categories for the given context
      Since:
      11.0