Interface AgentVisibilityHandler
public interface AgentVisibilityHandler
This handler provides the visibility information for online agents.
This handler is available in the agent and the supervisor application
- Since:
- 10.0.146
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Method Summary
Modifier and TypeMethodDescriptionThis method returns the visible categories for the given agent contextThis method returns the visible tenants for the given context.
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Method Details
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getTenants
This method returns the visible tenants for the given context.- Parameters:
context
- theOnlineAgentTenantVisibilityContext
. Use the static methods ofOnlineAgentTenantVisibilityContext
to build an instance- Returns:
- A set of visible tenants for the given context
- Since:
- 10.0.146
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getCategories
This method returns the visible categories for the given agent context- Parameters:
context
- theOnlineAgentCategoryVisibilityContext
. Use the static methods ofOnlineAgentTenantVisibilityContext
to build an instance- Returns:
- A set of visible categories for the given context
- Since:
- 11.0
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