Interface AgentVisibilityHandler
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public interface AgentVisibilityHandler
This handler provides the visibility information for online agents. This handler is available in the agent and the supervisor application- Since:
- 10.0.146
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Method Summary
All Methods Instance Methods Abstract Methods Modifier and Type Method Description java.util.Set<Category>
getCategories(OnlineAgentCategoryVisibilityContext context)
This method returns the visible categories for the given agent contextjava.util.Set<Tenant>
getTenants(OnlineAgentTenantVisibilityContext context)
This method returns the visible tenants for the given context.
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Method Detail
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getTenants
java.util.Set<Tenant> getTenants(OnlineAgentTenantVisibilityContext context)
This method returns the visible tenants for the given context.- Parameters:
context
- theOnlineAgentTenantVisibilityContext
. Use the static methods ofOnlineAgentTenantVisibilityContext
to build an instance- Returns:
- A set of visible tenants for the given context
- Since:
- 10.0.146
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getCategories
java.util.Set<Category> getCategories(OnlineAgentCategoryVisibilityContext context)
This method returns the visible categories for the given agent context- Parameters:
context
- theOnlineAgentCategoryVisibilityContext
. Use the static methods ofOnlineAgentTenantVisibilityContext
to build an instance- Returns:
- A set of visible categories for the given context
- Since:
- 11.0
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