Package com.novomind.ecom.api.imail.agent.frontend.editor

Class AgentPhoneTicketMailEditorAppearance

  • public final class AgentPhoneTicketMailEditorAppearance
extends java.lang.Object
    This class is used to customize the appearance of the agent's mail editor for a PhoneTicket within the novomind iAGENT Desk application. This class can only be used within the novomind iAGENT Desk application.
    Since:
    12.22

    • Method Detail

      • defaults

        public static AgentPhoneTicketMailEditorAppearance defaults()
        Creates an instance of AgentPhoneTicketMailEditorAppearance using defaults.
        Returns:
        an instance of AgentPhoneTicketMailEditorAppearance with default settings.
        Since:
        12.22

      • isCreateAndSendAllowed

        public java.util.Optional<java.lang.Boolean> isCreateAndSendAllowed()
        The method returns the current ability to allow or disallow the feature of create and send for the PhoneTicket.
        Returns:
        a non empty Optional if the default ability is overridden or an empty Optional for the default ability.
        Since:
        12.22

      • allowCreateAndSend

        public AgentPhoneTicketMailEditorAppearance allowCreateAndSend()
        The method overrides the default ability and allows the create and send feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • disallowCreateAndSend

        public AgentPhoneTicketMailEditorAppearance disallowCreateAndSend()
        The method overrides the default ability and disallows the create and send feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • isCreateAndCloseAllowed

        public java.util.Optional<java.lang.Boolean> isCreateAndCloseAllowed()
        The method returns the current ability to allow or disallow the feature of create and close for the PhoneTicket.
        Returns:
        a non empty Optional if the default ability is overridden or an empty Optional for the default ability.
        Since:
        12.22

      • allowCreateAndClose

        public AgentPhoneTicketMailEditorAppearance allowCreateAndClose()
        The method overrides the default ability and allows the create and close feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • disallowCreateAndClose

        public AgentPhoneTicketMailEditorAppearance disallowCreateAndClose()
        The method overrides the default ability and disallows the create and close feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • isCreateAndKeepAllowed

        public java.util.Optional<java.lang.Boolean> isCreateAndKeepAllowed()
        The method returns the current ability to allow or disallow the feature of create and keep for the PhoneTicket.
        Returns:
        a non empty Optional if the default ability is overridden or an empty Optional for the default ability.
        Since:
        12.22

      • allowCreateAndKeep

        public AgentPhoneTicketMailEditorAppearance allowCreateAndKeep()
        The method overrides the default ability and allows the create and keep feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • disallowCreateAndKeep

        public AgentPhoneTicketMailEditorAppearance disallowCreateAndKeep()
        The method overrides the default ability and disallows the create and keep feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • isCreateAndEnqueueAllowed

        public java.util.Optional<java.lang.Boolean> isCreateAndEnqueueAllowed()
        The method returns the current ability to allow or disallow the feature of create and enqueue for the PhoneTicket.
        Returns:
        a non empty Optional if the default ability is overridden or an empty Optional for the default ability.
        Since:
        12.22

      • allowCreateAndEnqueue

        public AgentPhoneTicketMailEditorAppearance allowCreateAndEnqueue()
        The method overrides the default ability and allows the create and enqueue feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22

      • disallowCreateAndEnqueue

        public AgentPhoneTicketMailEditorAppearance disallowCreateAndEnqueue()
        The method overrides the default ability and disallows the create and enqueue feature for the PhoneTicket.
        Returns:
        this
        Since:
        12.22