Package com.novomind.ecom.api.iagent.chat.editor

Class AgentChatEditorAppearance

java.lang.Object
com.novomind.ecom.api.iagent.chat.editor.AgentChatEditorAppearance
public final class AgentChatEditorAppearance extends Object
This class is used to customize the appearance of the agent's chat editor within the novomind iAGENT Chat Agent application.

This class can only be used within the novomind iAGENT Chat Agent application.

Since:
12.36

  • Method Details

    • defaults

      public static AgentChatEditorAppearance defaults()
      Creates an instance of AgentChatEditorAppearance using defaults.
      Returns:
      an instance of AgentChatEditorAppearance with default settings.
      Since:
      12.36

    • isSendFilesAllowed

      public Optional<Boolean> isSendFilesAllowed()
      The method returns the current ability to allow or disallow the feature of sending files.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowSendFiles

      public AgentChatEditorAppearance allowSendFiles()
      The method overrides the default ability and allows the feature of sending files.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowSendFiles

      public AgentChatEditorAppearance disallowSendFiles()
      The method overrides the default ability and disallows the feature of sending files.
      Returns:
      this
      Since:
      12.36

    • isResubmitAllowed

      public Optional<Boolean> isResubmitAllowed()
      The method returns the current ability to allow or disallow the feature of resubmission.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowResubmit

      public AgentChatEditorAppearance allowResubmit()
      The method overrides the default ability and allows the feature of resubmission.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowResubmit

      public AgentChatEditorAppearance disallowResubmit()
      The method overrides the default ability and disallows the feature of resubmission.
      Returns:
      this
      Since:
      12.36

    • isForwardAllowed

      public Optional<Boolean> isForwardAllowed()
      The method returns the current ability to allow or disallow the feature of forwarding.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowForward

      public AgentChatEditorAppearance allowForward()
      The method overrides the default ability and allows the feature of forwarding.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowForward

      public AgentChatEditorAppearance disallowForward()
      The method overrides the default ability and disallows the feature of forwarding.
      Returns:
      this
      Since:
      12.36

    • isBlockAllowed

      public Optional<Boolean> isBlockAllowed()
      The method returns the current ability to allow or disallow the feature of blocking.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowBlock

      public AgentChatEditorAppearance allowBlock()
      The method overrides the default ability and allows the feature of blocking.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowBlock

      public AgentChatEditorAppearance disallowBlock()
      The method overrides the default ability and disallows the feature of blocking.
      Returns:
      this
      Since:
      12.36

    • isRecategorizeAllowed

      public Optional<Boolean> isRecategorizeAllowed()
      The method returns the current ability to allow or disallow the feature of recategorization.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowRecategorize

      public AgentChatEditorAppearance allowRecategorize()
      The method overrides the default ability and allows the feature of recategorization.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowRecategorize

      public AgentChatEditorAppearance disallowRecategorize()
      The method overrides the default ability and disallows the feature of recategorization.
      Returns:
      this
      Since:
      12.36

    • isAssignTagsAllowed

      public Optional<Boolean> isAssignTagsAllowed()
      The method returns the current ability to allow or disallow the feature of assigning tags.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowAssignTags

      public AgentChatEditorAppearance allowAssignTags()
      The method overrides the default ability and allows the feature of assigning tags.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowAssignTags

      public AgentChatEditorAppearance disallowAssignTags()
      The method overrides the default ability and disallows the feature of assigning tags.
      Returns:
      this
      Since:
      12.36

    • isPrintAllowed

      public Optional<Boolean> isPrintAllowed()
      The method returns the current ability to allow or disallow the feature of printing.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowPrint

      public AgentChatEditorAppearance allowPrint()
      The method overrides the default ability and allows the feature of printing.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowPrint

      public AgentChatEditorAppearance disallowPrint()
      The method overrides the default ability and disallows the feature of printing.
      Returns:
      this
      Since:
      12.36

    • isSaveAllowed

      public Optional<Boolean> isSaveAllowed()
      The method returns the current ability to allow or disallow the feature of saving.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowSave

      public AgentChatEditorAppearance allowSave()
      The method overrides the default ability and allows the feature of saving.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowSave

      public AgentChatEditorAppearance disallowSave()
      The method overrides the default ability and disallows the feature of saving.
      Returns:
      this
      Since:
      12.36

    • isCreateTicketAllowed

      public Optional<Boolean> isCreateTicketAllowed()
      The method returns the current ability to allow or disallow the feature of creating a ticket.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowCreateTicket

      public AgentChatEditorAppearance allowCreateTicket()
      The method overrides the default ability and allows the feature of creating a ticket.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowCreateTicket

      public AgentChatEditorAppearance disallowCreateTicket()
      The method overrides the default ability and disallows the feature of creating a ticket.
      Returns:
      this
      Since:
      12.36

    • isSendAndQuitAfterDelayAllowed

      public Optional<Boolean> isSendAndQuitAfterDelayAllowed()
      The method returns the current ability to allow or disallow the feature of sending and quitting after a delay.
      Returns:
      a non-empty Optional if the default ability is overridden or an empty Optional for the default ability.
      Since:
      12.36

    • allowSendAndQuitAfterDelay

      public AgentChatEditorAppearance allowSendAndQuitAfterDelay()
      The method overrides the default ability and allows the feature of sending and quitting after a delay.

      Please note that other plugins may also override the default ability for this feature. If another plugin disallows the feature, this method will not take any effect.

      Returns:
      this
      Since:
      12.36

    • disallowSendAndQuitAfterDelay

      public AgentChatEditorAppearance disallowSendAndQuitAfterDelay()
      The method overrides the default ability and disallows the feature of sending and quitting after a delay.
      Returns:
      this
      Since:
      12.36