Package com.novomind.ecom.api.iagent.operation.recategorization

Interface IssueRecategorizationOperationResult

All Superinterfaces:

IssueOperationResult, IssueProvider, OperationResult

All Known Subinterfaces:

AutoCallRecategorizationOperationResult, AutoTicketRecategorizationOperationResult, CallRecategorizationOperationResult, SupervisorCallRecategorizationOperationResult, SupervisorTicketRecategorizationOperationResult, TicketRecategorizationOperationResult

public interface IssueRecategorizationOperationResult
extends IssueOperationResult

This interface represents the result of a successful issue recategorization operation.

Since:

10.0.202

Method Summary

Modifier and Type	Method	Description
Category	getDestinationCategory()
Category	getSourceCategory()

Methods inherited from interface com.novomind.ecom.api.iagent.provider.IssueProvider

getIssue

Method Details

getSourceCategory

Category getSourceCategory()

Returns:

the source category of the issue before the operation has been executed.

Since:

10.0.202

getDestinationCategory

Category getDestinationCategory()

Returns:

the destination category of the issue after the operation has been executed.

Since:

10.0.202