Package com.novomind.ecom.api.iagent.validator

Interface PreStartChatValidator

public interface PreStartChatValidator

This interface is an extension point to validate a new chat before being started and routed to an agent. It is allowed to prevent the start of the chat by throwing a ValidationException.

Since:

11.23

Method Summary

Modifier and Type	Method	Description
void	preStartChat(PreStartChatInfo preStartChatInfo)	The method is called synchronously before starting the chat.

Method Details

preStartChat

void preStartChat(PreStartChatInfo preStartChatInfo)
           throws ValidationException

The method is called synchronously before starting the chat.

Parameters:

preStartChatInfo - A PreStartChatInfo object providing information about the chat.

Throws:

ValidationException - Throw a ValidationException to indicate a validation error. If thrown, the chat will not start. Please note that this will also stop the processing of any subsequent PreStartChatValidator implementations.

Since:

11.23