since v12.12The extension point AgentMailEditorTextModuleListManipulator is a java interface that can be implemented to manipulate the list of text module first level group items offered to an agent within the novomind iAGENT Desk editor.
All required information about the agent and the ticket is provided by the AgentMailEditorTextModuleManipulationInput parameter, which is passed to the method call.
By returning a list of TextModuleFirstLevelGroupItem objects the plugin may change the list of text module first level group items offered to the agent.