TicketOperationBuilder

since v12.25

A TicketOperationBuilder can be used to create specific operation builders for a ticket, e.g. the CreateTicketOperationBuilder that provides capabilities to create a new ticket.

The TicketOperationBuilder is available in the novomind iAGENT Routing process, the novomind iAGENT Desk process and also in the novomind Chat Agent process.