Text Based Chatting

iOS

Present novomind iAGENT Chat

This method opens an novomind iAGENT Chat session with the novomind iAGENT Chat backend and establishes a text Conversation with a real agent

IAGENT.presentIChat(parentViewController: UIViewController, nickname: String, category: String, animated: Bool = true)

• parentViewController: parent view controller that will hold the navigation controller of the novomind iAGENT Chat view controller
• nickname: nickname of the customer
• category: category the chats will be routed in
• animated: display the novomind iAGENT Chat view controller animated or not.

Android

Present novomind iAGENT Chat

This method opens an novomind iAGENT Chat session with the novomind iAGENT Chat backend and establishes a text Conversation with a real agent

presentICHAT(final Context context, final String nickname, final String category)