since v10.0.142
The extension point ChatInfoTabProvider is a java interface that can be implemented to display and provide content for additional tabs in the chat info area of the novomind iAGENT Supervisor and agent frontends.
Your plugin has to return an object of type ChatInfoTab. The ChatInfoTab specifies a label for the tab to be displayed and a URL for the tab's content. The URL can be the path to a custom JSF xhtml file included in the novomind iAGENT Supervisor and / or Agent frontends. The path has to be specified as a relative path inside the META-INF/views
directory of your plugin jar file.
For a complete example take a look at the Hello World Chat Info Tab App.