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Introduction
1.
General
1.1.
Structure of an app
1.1.1.
The app manifest
1.2.
Public repository
1.3.
JavaDocs
2.
novomind iAGENT
2.1.
Life Cycle
2.2.
Announcements
2.3.
Change notes
2.4.
Apps
2.4.1.
Getting started
2.4.2.
Packaging
2.4.3.
Deployment
2.4.4.
Configuration
2.5.
Plugins
2.5.1.
Public API
2.5.2.
OSGi
2.5.3.
Annotations
2.5.4.
Dependency Injection
2.5.5.
Logging
2.5.6.
Configuration
2.5.7.
Storage
2.5.8.
Visibility
2.5.9.
Privileges
2.5.10.
Frontend
2.5.11.
Handlers
2.5.11.1.
AgentActionHandler
2.5.11.1.1.
ModifiableAgentAvailability
2.5.11.1.2.
ModifiableAgentPauseState
2.5.11.1.3.
ModifiableAgentPostProcessingState
2.5.11.1.4.
AgentQuickCaseOperationBuilder
2.5.11.2.
AgentInfoHandler
2.5.11.3.
AgentVisibilityHandler
2.5.11.4.
BacklogHandler
2.5.11.4.1.
CallBacklogHandler
2.5.11.4.2.
TicketBacklogHandler
2.5.11.4.3.
ChatBacklogHandler
2.5.11.5.
BusinessHourInfoHandler
2.5.11.6.
ContactHandler
2.5.11.7.
EntityHandler
2.5.11.8.
PersistencyHandler
2.5.11.9.
StorageHandler
2.5.11.10.
VisibilityHandler
2.5.11.11.
PrivilegeHandler
2.5.12.
Controllers and Operations
2.5.12.1.
AgentEditorController
2.5.12.2.
FrontendController
2.5.12.3.
RoutingOperationBuilder
2.5.13.
Extension Points
2.5.13.1.
Agent
2.5.13.1.1.
AgentMailEditorAppearanceProvider
2.5.13.1.2.
AgentMessageFilterMenuItemProvider
2.5.13.1.3.
AgentSidebarContentProvider
2.5.13.1.4.
AgentTicketActionValidator
2.5.13.1.5.
AttachmentListManipulator
2.5.13.2.
Chat Agent
2.5.13.2.1.
AgentChatActionValidator
2.5.13.3.
Common
2.5.13.3.1.
AttachmentDatasourceProvider
2.5.13.3.2.
ChatInfoTabProvider
2.5.13.3.3.
MailInfoTabProvider
2.5.13.3.4.
MessageTabProvider
2.5.13.3.5.
CallInfoTabProvider
2.5.13.3.6.
PluginBundleLifecycleEventListener
2.5.13.3.7.
RecategorizationListManipulator
2.5.13.4.
Core
2.5.13.4.1.
DeliveryFailureMessageReceivedEventListener
2.5.13.4.2.
IncomingMessageAnalyzer
2.5.13.4.3.
IncomingMessageReceivedEventListener
2.5.13.4.4.
MessageConnector
2.5.13.4.5.
MessageSentEventListener
2.5.13.4.6.
PostIncomingMessageListener
2.5.13.4.7.
PostSendMessageListener
2.5.13.4.8.
PreSendMessageManipulator
2.5.13.4.9.
PreSendMessageEventListener
2.5.13.4.10.
TemplateMessageManipulator
2.5.13.5.
Routing
2.5.13.5.1.
AccountConnectorTabProvider
2.5.13.5.2.
AgentAvailabilityEventListener
2.5.13.5.3.
AgentDeviceStateEventListener
2.5.13.5.4.
AgentLoginStateEventListener
2.5.13.5.5.
AgentPauseStateEventListener
2.5.13.5.6.
AgentPostProcessingStateEventListener
2.5.13.5.7.
AttachmentValidator
2.5.13.5.8.
CallStateEventListener
2.5.13.5.9.
CategoryConfigTabProvider
2.5.13.5.10.
ChatOfferedEventListener
2.5.13.5.11.
ChatStartedEventListener
2.5.13.5.12.
ExternalRoutingConnector
2.5.13.5.13.
ExternalRoutingConnectorTabProvider
2.5.13.5.14.
IncomingChatMessageManipulator
2.5.13.5.15.
IncomingChatMessageValidator
2.5.13.5.16.
MenuItemProvider
2.5.13.5.17.
OutgoingChatMessageManipulator
2.5.13.5.18.
PhoneSystemConnector
2.5.13.5.19.
PhoneSystemConnectorTabProvider
2.5.13.5.20.
PreStartChatValidator
2.5.13.5.21.
TenantConfigTabProvider
2.5.13.5.22.
SupervisorMessageFilterMenuItemProvider
2.5.13.5.23.
TicketAnsweredEventListener
2.5.13.5.24.
TicketClosedEventListener
2.5.13.5.25.
TicketCreatedEventListener
2.5.13.5.26.
TicketEnqueuedEventListener
2.5.13.5.27.
TicketInternalForwardedEventListener
2.5.13.5.28.
TicketRecategorizedEventListener
2.5.13.5.29.
TicketRoutedEventListener
2.5.13.5.30.
TicketResubmittedEventListener
2.5.13.5.31.
TicketStateEventListener
2.5.13.5.32.
TopHeaderContentProvider
2.5.13.5.33.
UserConfigTabProvider
2.6.
REST API
2.6.1.
API Console
2.6.2.
Security
2.7.
novomind iAGENT Help
2.7.1.
API Console
2.8.
novomind iAGENT Chat
2.8.1.
API Console
2.8.2.
WebRTC
2.9.
mobile SDK
2.9.1.
Release notes
2.9.2.
Get started
2.9.2.1.
Android
2.9.2.2.
iOS
2.9.2.3.
SDK configuration
2.9.3.
novomind iAGENT Help features
2.9.3.1.
FAQ centre
2.9.3.2.
Virtual Advisor
2.9.4.
novomind iAGENT Mail features
2.9.4.1.
Contact
2.9.5.
novomind iAGENT Chat features
2.9.5.1.
Text
2.9.5.2.
Video
3.
novomind iSHOP
3.1.
Authentication via OAuth 2.0
3.2.
Shop REST API
3.2.1.
HATEOAS
3.2.2.
Pagination
3.2.3.
User Agent
3.2.4.
Search Products
3.2.5.
Recommendations
3.2.6.
API Console
3.3.
Shop GraphQL API
3.3.1.
Cart API
3.3.2.
Management API
3.4.
OMS Module REST API
3.4.1.
Orders
3.4.2.
Customers
3.5.
Price-Stock-Service REST API
3.5.1.
Prices
3.5.2.
Stocks
3.5.3.
Custom Data
3.5.4.
Imports
3.6.
Plugins
3.6.1.
Getting started
3.6.2.
The ishop-api project
3.6.3.
Configurer
3.6.4.
View Snippets
3.6.5.
Configuration
3.6.6.
Storage
3.6.7.
Events
3.6.8.
Spring
3.6.9.
Dependencies
3.6.10.
TagLib
3.6.11.
How To
4.
novomind iPIM
4.1.
iPIM Server REST API
4.2.
iPIM Web REST API
4.3.
iPIM Web Widget API
Published with GitBook
novomind developer documentation
iSHOP Price-Stock-Service
Available APIs
Prices
Stocks
Custom Data
Imports