Package com.novomind.ecom.api.iagent.call.activity

package com.novomind.ecom.api.iagent.call.activity

Related Packages

Package	Description
com.novomind.ecom.api.iagent.call

Class	Description
CallActivity	A CallActivity represents an activity related with a Call.
CallActivityAssigned	A CallActivityAssigned represents an activity caused be the novomind iAGENT routing engine after making a routing decision for the related Call.
CallActivityChanged	A CallActivityChanged represents an activity that indicates a call attribute change.
CallActivityDelivered	A CallActivityDelivered represents an activity caused by a CallDeliveredEvent.
CallActivityDequeued	A CallActivityDequeued represents an activity caused by a QueuedCallDequeuedEvent.
CallActivityDisconnected	A CallActivityDisconnected represents an activity caused by a QueuedCallDisconnectedEvent.
CallActivityEnqueued	A CallActivityEnqueued represents an activity caused by a QueuedCallEnqueuedEvent.
CallActivityEstablished	A CallActivityEstablished represents an activity caused by a CallEstablishedEvent.
CallActivityFinished	A CallActivityFinished represents an activity caused by a CallFinishedEvent.
CallActivityRecategorized	A CallActivityRecategorized represents an activity caused by a CallRecategorizedEvent.
CallActivityReceived	A CallActivityReceived represents an activity caused by a QueuedCallReceivedEvent.
CallActivityRedirected	A CallActivityRedirected represents an activity caused by a CallRedirectedEvent.
CallActivityTagsChanged	A CallActivityTagsChanged represents an activity that indicates a change of the assigned routing tags to the related call.
CallActivityType	The enum CallActivityType defines the different types for a CallActivity.