Package com.novomind.ecom.api.iagent.call.activity

Interface CallActivityAssigned

All Superinterfaces:

CallActivity

public interface CallActivityAssigned
extends CallActivity

A CallActivityAssigned represents an activity caused be the novomind iAGENT routing engine after making a routing decision for the related Call. At this moment the call has not yet been delivered to the agent. The activity only indicates the decision made by the routing engine.

Since:

13.4

Method Summary

Modifier and Type	Method	Description
default CallActivityType	getType()	The CallActivityType of the CallActivity

Methods inherited from interface com.novomind.ecom.api.iagent.call.activity.CallActivity

getDate, getUser

Method Details

getType

default CallActivityType getType()

Description copied from interface: CallActivity

The CallActivityType of the CallActivity

Specified by:

getType in interface CallActivity

Returns:

the type of the CallActivity

Since:

13.4