Package com.novomind.ecom.api.iagent.call

Interface OptionalCallParticipationChange

All Known Subinterfaces:
CallActivityDequeued, CallActivityDisconnected, CallActivityEstablished, CallActivityReceived, CallActivityRedirected, OutgoingCallEstablishedEvent, OutgoingCallRedirectedEvent, OutgoingCallTransferredEvent, QueuedCallDequeuedEvent, QueuedCallDisconnectedEvent, QueuedCallEstablishedEvent, QueuedCallReceivedEvent, QueuedCallRedirectedEvent, QueuedCallTransferredEvent
public interface OptionalCallParticipationChange
An OptionalCallParticipationChange indicates an optional change of any of the participants during a call.
Since:
13.4

  • Method Summary

    Modifier and Type
    Method
    Description
    default Optional<Long>
    getCallParticipationId()
    The call participation id is an optionally external id identifying the participation change of a call.

  • Method Details

    • getCallParticipationId

      default Optional<Long> getCallParticipationId()
      The call participation id is an optionally external id identifying the participation change of a call. During a call there may be various participation changes. The call participation id is stored by the corresponding CallActivity and can be used to associate a CallActivity with other call related resources like call recordings or audio transcript data. Therefore the call participation id must be unique for the call.
      Returns:
      the optional call participation id
      Since:
      13.4