APPS FOR YOUR
novomind iSHOP developer tools
Useful tools for your developers
This app translates mails into the language of your agents.
novomind iPIM Integration
Transfer suggestions your customers to find articles directly to your novomind IPIM.
novomind iAGENT OMS iSHOP Plugin
This Plugin offers an automatic search for orders of the inbound contact in an iSHOP OMS.
This app allows Salesforce to be integrated into novomind iAGENT.
iSHOP amazon pay Integration
Embed the payment method amazon pay in your novomind iSHOP.
iSHOP PayPal Integration
Embed the payment method PayPal in your novomind iSHOP.
This plugin configures the Clickworker service - manage your e-commerce data in novomind iPIM.
This plugin configures Google Translate for your novomind iPIM.
novomind iAGENT Review
This plugin configures the novomind iAGENT integration in your novomind iPIM.
novomind iPIM MOBILE
This app provides an overview and download the product data of your sales channels.
novomind iSHOP Ratings
This plugin configures the transmission of user ratings from novomind iSHOP to novomind iPIM.
novomind iSHOP Designer
Customize your novomind iSHOP
Hotjar for novomind iSHOP
Better understanding of the user's journey with hotjar
Live chat software for contact centres
FAQs by novomind iQ
Bring novomind iQ into the novomind iSHOP
novomind iAGENT Resubmit App
This App allows to automatically resubmit received novomind iAGENT e-mail tickets at a specific due date, dependant on a set X-Header.
This apps marks incoming mails from and prevents transmission to addresses on an editable blacklist
You can use the file connector app to import e-mails from your file system into novomind iAGENT.
Connector for Google Play Reviews
This app connects your Google Play reviews to novomind iAGENT.
LIFX Price Alert
Connect the internet of things to your novomind iSHOP
Customized and standardized connection to all Amazon countries for the implementation of the automated and efficient marketplace business.
Customized and standardized connection to eBay for the implementation of the automated and efficient marketplace business.
Calling webhooks on events in novomind iAGENT.
You can use the emojis app to add emojis to the editor of novomind iAGENT Desk.
Dynamischer XML/JSON Exporter
Export framework for easy generation of XML or JSON files.
Connector for Microsoft EWS
The app connects your Microsoft exchange accounts to novomind iAGENT.
Connector for WhatsApp
This app connects your WhatsApp Business Account to novomind iAGENT.
Call Microsoft Teams
"This app provides the integration of our customer service software novomind iAGENT in teams - Microsoft's universal platform for communication and digital collaboration. The integration makes it possible to use all the product and expert knowledge available in the company to ensure customer service excellence.
This app allows the connection between novomind iAGENT and SABIO.
Customized and standardized connection to Zalando for the implementation of the automated and efficient marketplace business.
novomind Trustpilot Connector
This app connects Trustpilot to novomind iAGENT.
ePayment - Smart App zur Zahlungsabwicklung
Connector for eBay
This app allows you to retrieve and answer eBay 'Ask Seller a Question' messages in novomind iAGENT.
The app enables novomind iAGENT to receive voice calls. The routing logic of iAGENT then automatically distributes the calls to suitable agents.
Connector for Facebook
This app connects your Facebook pages to novomind iAGENT.
Call Flow Editor
The following browsers are currently supported: Mozilla Firefox - Google Chrome - Microsoft Edge
With the Phoneticket App, a ticket with all relevant caller data is automatically opened in the iAGENT Desk for incoming calls.
This app integrates the novomind iAGENT Call BrowserPhone into the iAGENT Desk interface. Alternatively, it can also be used to control your hardphones (CTI Control).
Connect iAGENT Help and novomind iAGENT
Connector for YouTube
This app connects your YouTube accounts to novomind iAGENT.
Connector for IMAP and POP3
This app allows to receive and send mails via standard protocols (IMAP/POP3/SMTP). Additionally the O365 specific OAuth2 authentication is offered.
Prince PDF Export
PDF export for the product details page
Call innovaphone myPBX
This app integrates the innovaphone myPBX Client into the novomind iAGENT Desk. The myPBX client can be used as a fully-fledged softphone or to control the desk phone. It offers a wide range of functions which simplify and accelerate the processing of calls in the contact center.
Supply AWS S3 Bucket Download Action
Download action to easily connect an AWS S3 bucket for an iPIM Supply import adapter.
Connector for Trusted Shops
This app allows you to use your Trusted Shops account as a communication channel in your novomind iAGENT Mail System.
Report Scheduling App
This app allows users to schedule individual reports.
Search incoming and outgoing mails for PCI numbers (e.g. credit card numbers or IBAN numbers).
Connector for Twitter
This app connects your Twitter Accounts to novomind iAGENT.
Connector for Instagram
This app connects your Instagram Business Accounts to novomind iAGENT.
Connector for LinkedIn
The app connects your company's LinkedIn presence to novomind iAGENT.
JIRA Integration for novomind iAGENT
Connects novomind iAGENT with JIRA.