Package com.novomind.ecom.api.iagent.routing
package com.novomind.ecom.api.iagent.routing
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InterfacesClassDescriptionA
ServiceLevelRatioCalculator
is an interface that can be used to override the default algorithm that calculates the individual service level ratio for anIssue
.AServiceLevelRatioCalculatorInput
is an object providing all required information for theFunction
returned by aServiceLevelRatioCalculator
to override the default algorithm that calculates the individual service level ratio for anIssue
.