Package com.novomind.ecom.api.imail.common.frontend.callinfo
package com.novomind.ecom.api.imail.common.frontend.callinfo
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ClassDescriptionThis interface is used to provide view context specific information for a call info tab within the novomind iAGENT Desk opened by the method
AgentActionHandlerExtended#addCallInfoTab.This interface is used to provide view context specific information for calls, that are not present in the backlog any more and are accessed by a database or archive lookup.This interface is used to provide view context specific information for calls in the backlogInstances of this class are used as return values ofCallInfoTabProviderto define and display custom tabs in the call info view (Supervisor and Agent)ACallInfoTabProvideris used to build a custom call info tab.This interface provides information and functionality for view context sensitive data and operations.This interface is used to provide view context specific information for calls, that have been accessed by a call search.