Package com.novomind.ecom.api.iagent.call

Interface CallDataCollector

public interface CallDataCollector

The injectable CallDataCollector collects and stores call related data. The CallDataCollector is only available in the novomind iAGENT routing process.

Since:

13.4

Method Summary

Modifier and Type	Method	Description
void	addCallTranscriptFragment(Call call, CallTranscriptFragment callTranscriptFragment)	The method adds a CallTranscriptFragment to a Call.

Method Details

addCallTranscriptFragment

void addCallTranscriptFragment(Call call,
 CallTranscriptFragment callTranscriptFragment)
                        throws ValidationException

The method adds a CallTranscriptFragment to a Call. The CallTranscriptFragment will be encrypted and stored in the database asynchronously.

Parameters:

call - the Call to which the CallTranscriptFragment should be added

callTranscriptFragment - the fragment that should be added

Throws:

ValidationException - in case of invalid or missing parameters

Since:

13.4