novomind

novomind iAGENT Zendesk Headers App

  • Enables novomind iAGENT to receive incoming replies to external forwards and inquiries sent by Zendesk users.

Version: 2.0

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This App solves problems with incoming replies to external forwards and inquiries in novomind iAGENT caused by e-mail headers set by Zendesk.

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Requirements

This app requires a novomind iAGENT installation of version 12.0.0 or higher

Further novomind iAGENT product informations

FITS TO:

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novomind iAGENT S/MIME App

This App demonstrates the use of the novomind iAGENT API to ....
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novomind iAGENT OMS iSHOP Plugin

This Plugin offers an automatic search for orders of the inbound contact in an iSHOP OMS.
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Report Scheduling App

This app allows users to schedule individual reports.
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novomind iAGENT Resubmit App

This app explicitly resubmits tickets from agents who log out.
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File Connector

You can use the file connector app to import e-mails from your file system into novomind iAGENT.
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Connector for Google Play Reviews

This app connects your Google Play reviews to novomind iAGENT.