novomind

novomind iAGENT Similarity Search App

  • MailinfoTab with similar tickets
  • No additional usage-dependent costs
  • Only an Elastic Search Server needs to be installed/provided.

Version: 1.0

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With the help of this app, similar tickets/mails can be displayed to the agent for support. The database is searched with high performance using ElasticSearch.

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Requirements

This app requires a novomind iAGENT installation of version 12.1.0 or higher

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