novomind

novomind iAGENT Resubmit App

  • Explicit resubmission when logging out
  • Time interval configurable
  • Individually activatable per category

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With the help of this app, tickets can be automatically set to explicit resubmission when the agent logs out. The time period can be set, of course. Furthermore, you can activate this feature depending on the category.

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Requirements

This app requires a novomind iAGENT installation of version 13.0.0 or higher

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