novomind

novomind iAGENT general-recat-reasons App

  • Simple creation of reasons and assignment to one or more categories
  • Individual configuration per category
  • Individually controllable focus on this info tab

Version: 1.1

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With the help of this app, it is possible to have the agents query a reason during recategorization, which must be entered in a similar way to a completion code. The aim is to better optimize the AI/KB.

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Requirements

This app requires a novomind iAGENT installation of version 12.1.0 or higher

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