novomind

novomind iAGENT General infotab App

  • Simple creation of information for ticket processing
  • Including formatting and clickable links as known from text modules
  • Individually controllable focus on this info tab

Version: 1.0.2

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With the help of this app, information/instructions for processing can be displayed to the agent, depending on the category and, if desired, automatically in the foreground/focus: practically an Agent Assist light.

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Requirements

This app requires a novomind iAGENT installation of version 12.1.0 or higher

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