novomind

novomind iAGENT General Bulk Change App

  • Bulk operations based on a CSV list are particularly useful for large amounts of data
  • Mass operation: Recategorize
  • Mass operation: Close
  • Mass operation: Add note
  • Detailed logging

Version: 2.0

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Based on a CSV list of ticket IDs, this app can be used to perform mass operations, specifically: recategorize, add a note, close.

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Requirements

This app requires a novomind iAGENT installation of version 12.0.0 or higher

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