TicketResubmittedEventListener

since v11.23

The extension point TicketResubmittedEventListener is a java interface that can be implemented to perform actions within the novomind iAGENT routing process after a ticket has been resubmitted.

All required information about the ticket is provided by the TicketResubmittedEvent parameters, which are passed to the various method calls. If you don't need to distinguish the different resubmit events you can just override the method with the TicketResubmittedEvent parameter. Otherwise override the method(s) that suite your needs.